Privacy Policy for Prompt Weighing and Packaging Systems


Definitions

Capitalized terms in this policy carry the meanings set out below, regardless of whether they appear in singular or plural form.

  • Company (“the Company”, “We”, “Us”, “Our”) refers to Prompt Equipments Pvt. Ltd., 7th Floor, Shaligram Corporates, C. J. Road, Iskcon – Ambli Road, Ahmedabad, Gujarat – 380058.
  • Country refers to Gujarat, India.
  • Device means any device — computer, mobile phone or tablet — used to access the Service.
  • Personal Data is any information relating to an identified or identifiable individual.
  • Website refers to Prompt Weighing Solutions, accessible from promptscale.com.
  • You means the individual, company or other legal entity accessing or using the Service.

Information we collect

Personal data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to:

  • Email address
  • First name and last name
  • Phone number

Usage data

Usage Data is collected automatically as You use the Service. It may include Your Device’s IP address, browser type and version, the pages You visit, the time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service through a mobile device, We may also collect the type of device, its unique ID, IP address, mobile operating system, mobile browser type, and other diagnostic data — along with information Your browser sends whenever You visit or access the Service.

How we use your data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring its usage.
  • To perform a contract — the development, compliance and delivery of the products or services You have purchased, or of any other contract with Us.
  • To contact You by email, phone, SMS or other electronic means regarding updates or informative communications related to functionalities, products or contracted services, including security updates when necessary.
  • To share news and offers about goods, services and events similar to those You have already purchased or enquired about, unless You have opted out.
  • To manage Your requests that You submit to Us.
  • For other purposes such as data analysis, identifying usage trends, and evaluating the effectiveness of Our promotional campaigns, Service, products and marketing.

Cookies & tracking

We use cookies and similar tracking technologies — including beacons, tags and scripts — to track activity on Our Service, store certain information, and improve and analyze how the Service is used.

Data security

The security of Your Personal Data matters to Us. Data shared with Us is safeguarded using appropriate technical and organizational measures.

Children’s privacy

Our Service does not address anyone under the age of 13, and We do not knowingly collect personally identifiable information from children under 13. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from a child under 13 without verified parental consent, We take steps to remove it from Our servers.

Where consent is required as a legal basis for processing and Your country requires parental consent, We will seek that consent before collecting or using a minor’s information.

Policy changes

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where required, We will notify You by email and/or a prominent notice on Our Service prior to the change becoming effective, updating the “Last updated” date above.

We recommend reviewing this Privacy Policy periodically. Changes take effect as soon as they are posted here.

Contact us

Questions about this Privacy Policy can be directed to Us through either channel below.

EMAILsales@promptweighpack.com
WEBSITEwww.promptweighpack.com